Bluey Lending Services Pty Ltd trading as Bluey Home Loans
Bluey Lending Services Pty Limited (ABN 92 168 236 806, ACN 168 236 806) trading as Bluey Home Loans, is a credit representative (CR number 460827) of Akumin Financial Planning Pty Limited (“the Licensee”). We are authorised to provide credit assistance.
References to “our”, “we”, “us”, “me” and “I” refer to Bluey Home Loans.
This Credit Guide (“Guide”) provides you with the key information about our services and how we will work with you. It is designed to help you make an informed decision about working with us and using our services.
Documents you may receive
When we provide credit assistance, we will conduct a preliminary assessment to determine the suitability of a particular product. This is normally documented and provided to you in a Credit Proposal. We will retain this document and you may request it by contacting our office within seven years of the assessment. We will only provide recommendations to apply for a particular credit contract with a certain lender or increase the credit limit of a particular credit contract where the contract meets your needs and objectives and is not unsuitable to your circumstances.
Our contact details:
- Address: Suite 3/35-37 Railway Parade, Engadine NSW 2233
- Phone: 02 9520 1577
- Email: bluey@blueylending.com.au
- Website: www.blueylending.com.au
Accredited Mortgage Consultant profile — Gordon Wilson
Gordon Wilson is a Credit Representative (CR number 460827) of the Licensee.
Contact details
- Address: Suite 3/35-37 Railway Parade, Engadine NSW 2233
- Phone: 02 9520 1577
- Email: bluey@blueylending.com.au
Qualifications
- Diploma of Financial Services (Financial Planning)
- Advanced Diploma of Financial Planning
- Diploma of Finance and Mortgage Broking Management
Professional memberships
- MFAA — Mortgage & Finance Association of Australia
Advice and services I can provide
I am an Accredited Mortgage Consultant. I am authorised to provide mortgage and finance broking activities, including advising and assisting you to implement loan products and consumer leases.
How am I paid?
I receive the following from our practice:
- salary
- dividends
- equity in the practice
- share of revenue
Based on the above, the following contains my remuneration details: I control a percentage of the equity interests in the business providing the services listed above. As a result, I will benefit from fees, dividends or income received from the business’s profits that may result from any payments or other benefits received in respect of the services provided to you.
My other business activities and relationships
Financial Investment Solutions
In addition to providing the services listed in this guide, I have a relationship with Financial Investment Solutions Pty Limited trading as Financial Investment Solutions (‘FIS’). Akumin Financial Planning has no involvement in these activities and is not responsible for any services, advice or products provided by this business.
I control a percentage of the equity interests in the business providing the services listed above. As a result, I will benefit from fees, dividends or income received from the business’s profits that may result from any payments or other benefits received in respect of the services provided to you.
Dependre Partners
In addition to providing the services listed in this guide, I have a relationship with Dependre Partners Pty Ltd trading as Dependre Partners. Akumin Financial Planning has no involvement in these activities and is not responsible for any services, advice or products provided by this business.
I control a percentage of the equity interests in the business providing the services listed above. As a result, I will benefit from fees, dividends or income received from the business’s profits that may result from any payments or other benefits received in respect of the services provided to you.
Accredited Mortgage Consultant profile — Shivaun Ververis
Shivaun Ververis is a Credit Representative (CR number 578421) of the Licensee.
Contact details
- Address: Suite 3/35-37 Railway Parade, Engadine NSW 2233
- Phone: (02) 8064 9663 (WOOF)
- Email: bluey@blueylending.com.au
Qualifications
- Certificate IV in Finance and Mortgage Broking Management
Professional memberships
- MFAA — Mortgage & Finance Association of Australia
Advice and services I can provide
I am an Accredited Mortgage Consultant. I am authorised to provide mortgage and finance broking activities, including advising and assisting you to implement loan products and consumer leases.
How am I paid?
I receive the following from our practice:
- salary
- commission
- performance based bonus
My other business activities and relationships
N/A
About the Licensee
Akumin Financial Planning Pty Limited; ABN 89 051 208 327 Australian Financial Services Licensee and Australian Credit Licensee; Licence No: 232706.
Registered office is at Level 6, 88 Phillip Street, Sydney NSW 2000 Australia.
The Licensee has:
- Approved the distribution of this Guide
- Authorised us to provide advice and other services as described in this Guide.
About Akumin Pty Limited & Entireti Limited
The Licensee is a wholly-owned subsidiary of Akumin Pty Limited.
Akumin Pty Limited is a subsidiary of Entireti Limited, a group that specialises in licensing and advice business services to financial planning practices and their clients.
AMP Limited holds a minority stake (currently 30%) in Akumin Pty Limited.
If we recommend a product issued by AMP or a third party product issuer, they will benefit from our recommendation by receiving lender fees.
Entireti Lending Solutions Pty Ltd, a wholly owned subsidiary of Entireti Limited, provides credit services to their clients and receives remuneration, including commissions, fees and other benefits for those services.
AMCs and/or staff employed in our business may hold shares in AMP Limited, whose share price may be favourably affected by the sale of products issued by AMP.
Our services and costs
Advice and service fees
The following section outlines the advice and service fees we charge when you ask for our help. These are fees paid by you when you have agreed to receive our advice and services.
If we agree to charge a fee for our credit activities, including implementation of any loans, we will provide you with a quote and gain your acceptance before we proceed. Where we do not provide you a quote, there will be no charge directly to you for these activities and we will receive commissions from the lender only. All fees and commissions are inclusive of GST.
Licensee fees
Unless stated otherwise, all permissible revenue, including any advice and service fees and commissions will be paid to the Licensee. It will then pass on the amounts due to us through its payment system. The Licensee charges our practice a Licensee Fee each year. The Licensee Fee is determined as an annual amount based on a number of factors, including our business revenue, the number of advisers and/or AMCs in the practice and a practice fee.
Commissions
We may receive commissions from the lender once your application for credit has been approved. Any commission amounts will be disclosed to you when providing our advice. These amounts are not an additional charge to you.
Note that some asset finance providers may pay commissions directly to us rather than through the licensee.
As a guide we may receive:
| Fees & Commissions | |
| Residential loans | Initial commissions: Up to 1.10% of the initial loan balance. Ongoing commissions: Up to 0.55% of the outstanding loan balance each year. For example: If your loan balance was $100,000, initial commission would be up to $1,100. The ongoing commission on a $100,000 loan balance would be up to $550. |
| Personal loans | Initial commissions: Up to 8% of the initial loan balance (capped at $4,000). Up to $1,990 where a flat brokerage fee applies. For example: If your loan balance was $50,000 and a percentage-based fee applies, commission would be up to $4,000. |
| Deposit bonds | Initial commissions: Up to 25% of the deposit bond fee. For example: If your deposit bond fee is $400, the commission would be up to $100. |
| Other commissions | SMSF administration fee $990. SMSF application and loan processing administration fee. |
Privacy Collection Statement
We are committed to protecting your privacy and outline below how we maintain the privacy of the information we collect about you.
As part of the advice journey, we need to collect information about you. Where possible we will obtain that information directly from you, but if authorised by you we may also obtain it from other sources such as your employer or accountant. If that information is incomplete or inaccurate, this could affect our ability to analyse your needs, objectives and financial situation, so our recommendations may not be appropriate or suitable for you.
We are also required to implement client identification processes under the Anti-Money-Laundering and Counter-Terrorism Financing Act (AML/CTF) 2006. We will need you to present identification documents such as passports and driver’s licenses to meet our obligations.
We keep your personal information confidential and only use it in accordance with the Entireti Limited (Entireti) Privacy Policy. Some of the ways we may use this information are set out below:
- We and the Licensee may use this information to provide financial and/or credit advice and services to you, including passing on your details to third parties such as product issuers;
- We may disclose your information to other financial advisers, brokers and those who are authorised by the Licensee to review clients’ needs and circumstances from time to time, including other companies within Entireti;
- Your information may be disclosed to external service suppliers both here and overseas who supply administrative, financial or other services to assist us and Entireti to provide financial and/or credit advice and services to you. A list of countries where these service providers are located can be found in the Entireti Privacy Policy;
- Your information may be used to provide ongoing information about opportunities that may be useful or relevant to your financial needs through direct marketing (you can opt-out at any time); and
- Your information may be disclosed as required or authorised by law and to anyone authorised by you.
We and the Licensee will continue to take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or improper disclosure. You can request access to the information we or the Licensee holds about you at any time as set out in the Entireti Privacy Policy. The Entireti Privacy Policy also contains information about how to make a privacy complaint. For a copy of the Entireti Privacy Policy visit www.akumin.com.au/privacy-policy or you can contact us.
Confidence in the quality of our advice
If at any time you are not satisfied with our services, the following will help you understand your options and find a resolution.
- Contact your adviser and tell them about your complaint.
- Alternatively, you can contact the Licensee at:
- Phone: 1800 812 388
- Email: complaints@akumin.com.au
- Online at www.akumin.com.au
- In writing to: Attention: Advice Complaints Department, Akumin Financial Planning Pty Limited, Level 6, 88 Phillip Street, Sydney NSW 2000, Australia
They will try to resolve your complaint quickly and fairly. They will provide you with a decision about your complaint within 30 days of us receiving it.
We note that in some circumstances, it may not be possible for us to completely resolve a complaint within this timeframe. If you do not agree with our decision in respect of your complaint, or are otherwise unsatisfied with our response, you may escalate your complaint to one of the following External Dispute Resolution Schemes.
| Any issues about financial advice, investments, superannuation, insurance matters, or credit matters | Australian Financial Complaints Authority (AFCA) GPO Box 3, Melbourne VIC 3001 1800 931 678 www.afca.org.au info@afca.org.au |
| Any issue about your personal information | The Office of the Australian Information Commissioner GPO Box 5218, Sydney NSW 2001 1300 363 992 www.oaic.gov.au enquiries@oaic.gov.au |
You may also contact the Australian Securities & Investments Commission (ASIC) on 1300 300 630 (free call info line) to make a complaint and obtain information about your rights.
Professional indemnity insurance
We maintain professional indemnity insurance to cover our advice and the recommendations provided by your AMC. The Licensee is also covered by professional indemnity insurance and this satisfies the requirements imposed by the Corporations Act 2001 and the National Consumer Credit Protection Act. The insurance also covers claims arising from the actions of former employees or representatives of the Licensee, even where subsequent to these actions, they have ceased to be employed by or act for the Licensee.
Benefits we may receive
In addition to the payments explained above we may receive other monetary and non-monetary benefits, support services or recognition from the Licensee to help us grow our business. These are not additional costs to you. They could include training, technology and technology support, marketing, financing, events or other recognition we are eligible for. We may receive benefits from lenders that may include non-monetary benefits that are valued at less than $300. We may also participate in business lunches or receive corporate promotional merchandise tickets to sporting or cultural events and other similar items.
Credit reports and valuations
We may be provided access to free services such as credit reports and valuations from our lenders. Details of any relevant services we may receive because of a recommendation we make to you, will be included in the Credit Proposal we provide to you.
Tiered Servicing Arrangements
Through your AMC’s relationships with lenders, they may have access to tiered servicing arrangements. The benefits can include faster processing, better information or greater levels of assistance provided for obtaining loan approval. You will be advised of any tiered service arrangements that are in place with a particular lender that they have proposed at the time recommendations are made.
Access to these programs is not based solely on the volume of new or existing lending your AMC’s customers have with each respective lender and does not entitle them to any additional commissions outside of what they have disclosed to you, any additional payments or preferential customer discounts.
Personal and professional development
The Licensee provides personal and professional development opportunities such as education and professional development programs, offered annually to qualifying practices.
Mortgage aggregators
Mortgage aggregators act as a gateway or interface between mortgage brokers and lenders by providing an IT platform through which brokers submit loan applications and deal with lenders. They also provide some ancillary services. We aggregate via AFG.
The aggregator may invite AMCs to conferences and professional development events to hear industry updates and educational presentations by the aggregator and lender sponsors. The aggregator may subsidise some attendance costs, subject to compliance with relevant laws. The value will depend upon a range of factors, including the nature of the courses and events planned. Any benefits that we may receive that are related to a loan recommended to you which is regulated by the National Consumer Credit Protection Act 2009 (Cth), will be disclosed in our advice to you prior to application.
Our approach to selecting products to meet your needs
AMCs of the Licensee can access loans through the aggregator. The Licensee has a broad panel of lenders and lessors for your AMC to choose from. The full list of approved lenders is available on request but is not an exhaustive list of lenders who offer credit of the nature you may seek.
As at March 2025, the lenders whose products are most commonly recommended by AMCs authorised by the Licensee are AFG Home Loans, NAB, Macquarie Bank, Westpac, St George Bank, ANZ.
Other business interests and relationships
Our referral arrangements
We may receive payments to refer you to other service providers. These amounts do not involve additional costs and will be disclosed to you at the time of referral. Our current referral arrangements are detailed below:
| Provider | Services | Payment arrangement |
|---|---|---|
| Wealthkey Property | Buyer’s Agents | $1,100 |
| JPB Group | Buyer’s Agents | Up to $10,000 |
| Maven Property | Buyer’s Agents | $2,200 |
| Arrow Reality | Buyer’s Agents | $2,000 |
| Entireti Lending Solutions | Credit services | If we refer you to Entireti Lending Solutions, we will receive 30% of both the upfront and trail commissions. E.g. if the upfront commission is $1,000, we receive $300. In year 2, if the trail commission is $1,000, we also receive $300. |
Where you have been referred to us by someone else, we may pay them a fee, commission or some other benefit in relation to that referral. Our current referral arrangements are detailed below:
| Provider | Payment arrangement |
|---|---|
| NIL |
Our joint venture referral arrangements
We control a percentage of the equity interests in the joint venture providing the services listed below. As a result we will benefit from fees, dividends or income received from the profits or value of the joint venture that may result from any payments or other benefits received in respect of the services provided to you.
| Provider and relationship | Services | Payment arrangement |
|---|---|---|
| Dependre Partners | Accounting and Book-keeping | Nil |